Shipping policy
We want your Warmith to reach you quickly and safely. Here's everything you need to know about how we ship, how long it takes, and what happens if something goes wrong.
Free shipping on every order
Standard shipping is free worldwide, with tracking included. No minimum spend.
Where we ship
We currently ship to the following regions. Your country is confirmed at checkout.
- United States
- Canada
- United Kingdom
- Australia & New Zealand
- EuropeAustria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
- Asia & Middle EastHong Kong, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates
Processing & delivery times
Processing: orders are prepared and handed to the carrier within 1-3 business days. Delivery time starts once your order ships.
| Destination | Shipping cost | Estimated delivery |
|---|---|---|
| United States | Free | 7-12 business days |
| Canada, UK, Australia & New Zealand | Free | 8-15 business days |
| Europe, Asia & Middle East | Free | 8-15 business days |
Delivery times are estimates. Carrier delays, customs checks, holidays and severe weather can occasionally add a few days.
Order tracking
As soon as your order ships, we'll email you a tracking number and link so you can follow your package all the way to your door. Tracking can take 24-48 hours to show its first update.
Customs, duties & taxes
For orders shipped outside the United States, your country may charge import duties or taxes. If these aren't collected at checkout, they are the recipient's responsibility and are not covered by Warmith. Refused deliveries due to unpaid duties are handled under our Refund Policy.
Address accuracy
Please double-check your shipping address before placing your order. If you spot a mistake, email us right away at info@warmith.com and we'll do our best to update it before your order ships. We can't change an address once the package is with the carrier.
Lost or damaged packages
| Situation | What we do |
|---|---|
| Arrived damaged or defective | Free replacement or full refund. Contact us with a photo within 30 days of delivery. |
| Lost in transit | If your order hasn't arrived within 30 days of shipping, we'll reship it or give you a full refund. |
| Marked delivered but not received | Check with neighbours and your local post office, then contact us and we'll open an investigation with the carrier. |
See our Refund Policy for full details on returns and refunds.
Questions about shipping?
Our team is happy to help with anything about your order.